At AZRADOM, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase of our handcrafted pieces.
1. Information We Collect
When you interact with AZRADOM, we collect certain information to provide you with a serene shopping experience:
- Order Information: Name, billing address, shipping address, payment information (processed via secure third-party gateways), email address, and phone number.
- Device Information: We automatically collect data about your device, including your IP address, time zone, and cookies installed on your device to help us improve our site’s “Art of Living” experience.
2. How We Use Your Information
We use your data to fulfill the core mission of our brand:
- To process and ship your handcrafted orders.
- To communicate with you regarding your order status.
- To screen for potential risk or fraud.
- With your consent (via Instagram or newsletter signup), to provide you with information or advertising relating to our new collections and serene decor tips.
3. Sharing Your Information
We only share your personal information with third parties that help us provide our services. For example:
- Service Providers: We use platforms to power our online store and analytics tools to understand how our customers shop.
- Compliance: We may share information to comply with applicable laws and regulations or to protect our rights.
4. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
5. Data Retention
When you place an order for an AZRADOM piece, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our support team:
- Primary Support: support@azradom.com
- General Inquiries: info.azrahome@gmail.com