Welcome to AZRADOM.
These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by the following terms.
1. General Information
AZRADOM is a lifestyle brand offering handmade home and lifestyle products crafted in Morocco. Each item is created using natural materials and traditional artisanal techniques, making every piece unique.
2. Products
All AZRADOM products are handmade in Morocco.
Due to the artisanal nature of our items:
- Slight variations in color, texture, and size may occur
- These variations are not defects but part of the product’s authenticity and charm
We strive to display our products as accurately as possible, but actual colors may vary slightly depending on your screen.
3. Orders
By placing an order, you agree that:
- All information provided is accurate and complete
- You are authorized to use the payment method
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities per customer
4. Pricing
All prices are listed in the applicable currency and may be subject to change without notice.
AZRADOM reserves the right to:
- Modify prices at any time
- Correct pricing errors
5. Shipping
Shipping times and fees may vary depending on your location.
Please note:
- Delivery times are estimates and not guaranteed
- Delays may occur due to external factors beyond our control
6. Returns & Exchanges
Due to the handmade nature of our products, returns are accepted only under certain conditions.
Items must be:
- Unused
- In original condition
Customers are responsible for return shipping costs unless the item is defective or incorrect.
7. Intellectual Property
All content on this website (images, branding, logo, text) is the property of AZRADOM and may not be used or reproduced without permission.
8. Limitation of Liability
AZRADOM shall not be held liable for:
- Indirect or incidental damages
- Delays or failures caused by circumstances beyond our control
9. Contact Information
For any questions or support, please contact us:
Primary Support: support@azradom.com
General Inquiries: info.azrahome@gmail.com
10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.
Thank you for choosing AZRADOM — where craftsmanship meets the art of living.